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Phone Banking Service
Phone Banking is a new service offered by the Bank to
all customers whereby they can find out full information
about the package of services YCB provides, carry out
banking services. You need to be a YCB customer to enjoy
the use of such a distinguished service.
The following services are provided:
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easier and more enjoyable banking transactions
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balance inquiry
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statement of account (voice message, fax or email)
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the last ten account processes (voice message, fax or
email)
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a request of an elaborate statement of account
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a request of a checkbook
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a request to stop a check
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a request to change the pin code.
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a request to transfer money from one of his accounts to
another
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inquiry about the exchange rate/ interest rate (voice
message, Fax or email)
For further information on the service, you may call the
Bank free-toll at 800-8000 or visit our local YCB
branch.
All customers can apply for this service through any YCB
branch. The next day, they will receive a closed
envelope that contains the pin code which secures your
transactions, reception of account statements, inquiries
of exchange or interest rates. You need to notify your
local YCB branch of your personal email in writing.
Whenever you are, home or abroad, what you need is just
to call the bank to call the Phone Banking number 494949
to be updated with all the transactions and processed
done on your account 24/7.
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